Privacy notice.

Who we are

Ormskirk Media is an independent digital services business based in Ormskirk, Lancashire. This notice explains how personal information is handled when you use this website or contact the business.

Information we collect

If you use the contact form, we collect the details you provide, which may include your name, email address, business name and the information contained in your message. WordPress and the website host may also process limited technical information, such as an IP address and browser details, for security and reliable operation.

How information is used

Your information is used to respond to enquiries, prepare proposals, provide requested services, maintain business records and protect the website from misuse. It is not sold to third parties.

Lawful basis

Information submitted through the contact form is processed to take steps at your request before entering into a contract and, where appropriate, for the legitimate interests of responding to genuine business enquiries and operating the website securely.

Who information may be shared with

Information may be processed by trusted service providers that support website hosting, email and essential business systems. It may also be disclosed where required by law. Providers are only given the information needed to perform their service.

How long information is kept

Unsuccessful or one-off enquiry information is normally retained for up to 12 months after the last meaningful contact, unless there is a reason to keep it for longer. Where an enquiry becomes a client relationship, relevant project correspondence and records may be retained for as long as needed to provide the service, maintain appropriate business records, resolve disputes and meet legal obligations. Invoices and accounting records are retained for the period required by applicable UK tax and accounting rules. Information is deleted or securely disposed of when it is no longer reasonably required.

Your rights

Under UK data protection law, you may have rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. To make a privacy or data-protection request, use the website’s contact page or email design@ormskirkmedia.com.

Complaints

If you have concerns, please contact Ormskirk Media first so the issue can be addressed. You also have the right to complain to the UK Information Commissioner’s Office.

Changes to this notice

This notice may be updated when the website, services or legal requirements change. Last updated: September 2026.